KL Taxi, Very Scary

Read this from the STAR, a concern of which is has been something bothering for quite a while now... I wonder if we'll ever see the day when you get NICE taxi drivers????

Tuesday March 31, 2009

Losing battle against cabbies

PUTRAJAYA: The Commercial Vehicle Licensing Board (CVLB) has admitted that it was out of solutions in its war against rogue taxi drivers.

Board chairman Datuk Markiman Kobiran has likened the situation as a “war with no ending like the war between Israel and the Palestinians” despite continued measures to curb the menace.

“Until today, there is no absolute formula to solve this problem. Do we cancel their permits, step up on enforcement and urge passengers to be more proactive in making complaints? We have done all that. You tell me,” he told a press conference at the CVLB office yesterday.

Despite the increase in the number of errant taxi drivers, Markiman said the board was not giving up because it involved the country’s reputation.

In an undercover operation conducted by the board, only 15 of 627 taxis were found to be following regulations.

“Media reports on ‘samseng’ (rogue) taxis, drivers who refused to pick up passengers and those who overcharged were quite disappointing. Upon investigation, we found them all to be true,” he said.

Sixty JPJ (Road Transport Department) officers boarded 627 taxis in the Klang Valley this month and 612 taxi drivers were found guilty of various offences.

The operation also showed that a taxi driver committed on an average of three offences.

“An enforcement officer boarded a taxi from Pudu to a hotel early one morning. He was overcharged and at the end of the trip, the taxi driver told the officer that he ‘dah agak pegawai’ (could guess he was an officer). But yet, he overcharged the officer,” said Markiman.

During the operation, 432 taxi drivers did not use meters, 192 did not display their driver cards, 144 overcharged their passengers and 103 refused to pick up passengers.

A total of 502 taxi drivers were caught for not having driving licences, not wearing seat belts and driving recklessly.

“Five Pakistanis were found to be driving the taxis. We view this matter seriously as foreign nationals are not allowed to drive taxis. We will be calling the taxi operators to explain,” he said,

Markiman said it was important for the passengers to be more pro-active in reporting errant taxi drivers as it would help with enforcement.

Meanwhile, a taxi operator said undisciplined taxi drivers would not only tarnish their company’s name but also cause losses in income.

“The CVLB may cancel or suspend the licence of our taxi drivers if they keep committing offences,” she said.

She also said the company would seize the taxi or forfeit the driver’s deposit if it received too many complaints from passengers.